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General Warranty

WIMIsys provides the product general warranty from the date of shipment from WIMIsys to Buyer. For any non-conforming or defect caused by WIMIsys found within the general warranty validation period, WIMIsys shall provide depot repair or replacement without material and labor charge.

DOA Warranty

In addition to general warranty, WIMIsys also offers DOA warranty. For any non-conforming or defect caused by WIMIsys found within sixty (60) calendar days from the date of shipment from WIMIsys to Buyer, WIMIsys shall be responsible for repair without material and labor charge. All shipping costs, related custom fees, and taxes for DOA, the RMA shall be at WIMIsys’s expense.

Warranty Extension

WIMIsys also provides warranty extension for special projects with premium charge. The longest limitation is five (5) years. For any non-conforming or defect caused by WIMIsys found within the general warranty validation period, WIMIsys shall provide depot repair or replacement without material and labor charge. All the shipping costs, related custom fees, and taxes for round trip shipments shall be at Buyers’ expense.


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